Privacy Policy

Last updated: 09/10/25

Welcome to Ironclad (https://ironcladgolfandapparel.com). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Who We Are

Ironclad
Website: https://ironcladgolfandapparel.com
Contact email: Enquiries@ironclad.org.uk

We are the data controller of your personal information for the purposes described in this Privacy Policy.

2. Information We Collect

When you visit or interact with our website, we may collect the following types of personal data:

Information You Provide Directly:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (via Shopify's secure checkout)

  • Order details

  • Any other information you voluntarily provide (e.g., in emails or contact forms)

Information We Collect Automatically:

  • IP address

  • Device type

  • Browser type

  • Pages visited and time spent

  • Referral source

  • Cookies and tracking technologies (see “Cookies” below)

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order or account

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (if you have opted in)

  • Detect and prevent fraud or abuse

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties, including:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Delivery partners (e.g., Royal Mail, DPD)

  • Marketing or analytics providers (only if you consent)

  • Legal authorities if required by law

Each third party is required to handle your data in compliance with data protection laws.

5. Legal Bases for Processing

We process your data under the following legal bases:

  • Contractual necessity – to fulfil your orders

  • Consent – for marketing communications

  • Legal obligation – to comply with applicable laws

  • Legitimate interest – to improve services and prevent fraud

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g., for marketing)

  • Request a copy of your data in a portable format

To exercise your rights, contact us at Enquiries@ironclad.org.uk

7. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer needed, we securely delete or anonymise your data.

8. Security

We take appropriate technical and organisational measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and secure your accounts.

9. Cookies

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyse website traffic

  • Provide targeted advertising (if consented)

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

10. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: Enquiries@ironclad.org.uk